Posted on 17 September 2009. Tags: Business, customer service, friends, Gigpark, recomend, service
About a month ago I came across this great site. It is called Gigpark, which is made up of two words. Gig, which comes from how you might explain a job you have (The band is playing a gig Friday night) and Park, which is a common place for people to chat about where they received great service. 
So by this point you may have a decent idea of what the site is about. Like the title states it is basically, word of mouth online. Gigpark as described on their site is a way to discover the great local handyman, accountant, mechanic (and anyone else) your friends use. The site is essentially made up of two parts. The first would be someone recommending the great service they received and the second would be someone looking for great service.
The point of this post is to try and encourage more people from Yellowknife to start using this service, which is free and Canadian made, because once we all start using this service it will be easier to find great service in this town of our. It is easy to do, so if you have something good to say about a local business, and I know you do, head over to Gigpark and let everyone know. Make sure to add me as a friend as well and check out all the recommendations for Yellowknife
Posted in Tech
Posted on 02 September 2009. Tags: bandwidth internet, customer service, Internet, modems, northwest territories, Northwestel, NWT, NWTel, provider, public, SSi, yellowknifer
I’m sure by now everyone who reads this is aware of the upgrade Northwestel has just done to their Internet Packages. I know I was excited even though I am unable to use it where I currently am. They are now offering faster speeds and high bandwidth caps the same as their old packages, which for a heavy user such as myself wonderful news. No longer will I need to continuously check my usage, always in fear of going over.
So that brings us to today and to the article in the Yellowknifer about how SSi considers what NWTel is doing unfair towards them. You see NWTel owns all the cable transporting Internet in to the Northwest Territories and so what SSi does is purchases bandwidth (Internet) as a wholesaler. Now you would think if your are purchasing it in bulk they would be getting the better deal or a more discounted price so that they can afford to resell it to the public. Well that does not seem to be the case SSi says. They believe they are paying 5 times more than what NWTel is offering their Internet Packages for to the public and small businesses. NWTel stated in their advertisements that the rates for small businesses will be going down by 40% and also says that over the last year they lowered wholesaler rates by 35%.
Now personally I have always used NWTel because of a couple reasons. One being it is easy to bundle with cable and second being they offer higher limits and faster speeds. The one thing I do like about SSi though is that portability of their modems. I would also like to point out that the average user does not need more than what SSi offers therefore still making it a semi level playing field. A suggestion would be if you can not match NWTel’s prices would be to focus strongly on something like customer service.
Now as everyone who reads this most likely uses one or the other I would love to get your take on the matter and which provider you use. I can see pros and cons with both and that is the case with most things, how do they affect you?
Posted in City, Discussion, Posts