If you have a new cell phone on the new Bell HSPA (3G) network, an iPhone you may be dealing with lose of signal. Bell is currently aware of the issue and it is once again a nation wide issue, not just Yellowknife. They were aware of the problem as of 1pm today.
They suggest to be patient and try connecting your iPhone to iTunes and make sure everything is up to date.
This is not the first issue with the iPhones on this new network for Bell. Only hours after the new network and iPhones launched many users experienced problems with the network GPS. The GPS was not able to accurately figure out where the phone was located and would generally redirect it to our of territory. This was also a problem as the phone would think it needed to call long distance when phoning a local number. Needless to say some customers where not happy about that one.
Not all users are experiencing the signal issue today but many are. Now although the best thing to do is just be patient, Bell actually encourages it users to call in a report the problem as it help elevate the issue up the list. Data Support number is 1-877-328-2123.
UPDATE: Bell has announced the launch date of its new network and the release of the iPhone. Find out when HERE.
Earlier in the day Bell and Telus released a statement proclaiming they will be bringing on Apple’s iPhone. Currently Rogers is the only service provider in Canada that has the iPhone and is not available in Yellowknife. The iPhone is also the phone that most people want. It beats out Blackberry, Plam and all Windows Mobile phone on the market.
What else does this mean for Yellowknife. Well after feeling like we have been left in the dust, Yellowknife will finally have 3G or HSPA (which is just as fast or faster) service.
Northwestel has put in it first order for 1000 iPhone but is not sure of when they will arrive or the pricing yet. Bell has yet to announce the pricing of the phone.
I will also be updating this post with more information as it becomes available. To read more about Bell and the iPhone read this Globe and Mail article.
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